WI-FI and Internet

Wi-Fi Point                                           Data and TV system                                           Small Wi-Fi Point


A lot of our daily lives involve the internet nowadays. Whether its checking for emails, using social apps or streaming YouTube, films and TV. It can be really frustrating if you run out of Wi-Fi range or it drops out completely. It can be really difficult to find out  what causes some of the problems but some are really simple.

Wi-Fi black spots

Depending where your router is located, the type of walls and insulation. You may find you will be out of range for your Wi-Fi signal. If this is the case there are a few things that can be done. Move the router to a more central location, this is not always possible. A better option for say one room that does not receive the Wi-Fi signal are network power adaptors. They plug in to the electricity socket at the router location, and the other adaptor plugs in a electrical socket in the room with no signal and has a little aerial on it. This sends out a Wi-Fi signal just for that room. They can even be used to connect to your garage or shed if they have electricity.

If you have a larger house or a house with dense walls and have a few rooms with no Wi-Fi signal the best option is to run a Cat6 cable from the router to suitable location where you can have a Wi-Fi repeater. This duplicates your Wi-Fi and can be setup with the same name and password you use for the router. So you don’t have to keep signing in to the different Wi-Fi signals.

Some problems are more in-depth and require more time spent looking at other Wi-Fi signals from other routers in your street. This is where a controller can be used to get detailed analysis of signal strengths/quality of service from Wi-Fi point to device’s over time and we can make recommendations to tweak the system.

Slow internet and drop out

Your internet provider will give you a minimum guaranteed speed. This is with the router at the main BT socket and wired to the router. If you plug in a router on a secondary socket, anything before it can cause a problem. You need to have filters plugged in where ever you have a phone, fax, or the router plugged in. If you are having problems with speed or dropping out the first thing to test is the router at the BT first socket with no secondary sockets connected. We would do a speed test at this point (hard wired). If there is a major difference then we would test the Wi-Fi speed. And if the two tests are close enough then the secondary wiring looks like the problem. If the speed is still slow and no change then it is more likely the supply to the house is at fault.

If your internet drops out when you use your phone it could be filters, cabling or sockets. Normally this comes with a crackle or humming when you are on the phone. More and more people now though have a router and a base phone with satellite secondary phones. So the need for secondary sockets are non-existent. Sometimes disconnecting the secondary cable at the master socket can help improve the stability of your internet and phone quality.

TVs and Set-top boxes

Most new TVs and boxes have Wi-Fi built in. But some have poor strength receivers built in. The best way to connect them is via a Cat6 cable. The reason for this is its reliable and fast. Once again you can use adaptors that use ethernet at each end or just a Cat6 cable from router to device. If your router only has four outputs you can install a switch which can have 4 to 48 outputs! This can be put in the loft so most of the cables can be hidden.

For any help with the above topics please contact us and we can book in to come and have a look.